Everything you need\nto know before arrival.

Proof of identity

All hotel guests must present proof of identity at check-in. International guests should present a passport. Local guests may present a St Vincent and the Grenadines National ID card or a valid St Vincent and the Grenadines driver's licence. Members of Caribbean Coast Guard services may present an official national ID card.

Emergency contact information

Guests will be asked to provide an emergency contact at check-in so that the resort can contact an appropriate person if a guest becomes incapacitated or there is an emergency.

Check-in and check-out

Check-in is from 3:00 pm. Check-out is at 11:00 am.

Early check-in

12:00 pm – 3:00 pm, subject to availability and an additional fee. Same-day room occupancy may limit what can be offered.

Late check-out

11:00 am – 2:00 pm, subject to availability and an additional fee.

Room capacity

Ocean Front Junior Suite / single queen: maximum 3 persons, excluding infants. Ocean View / double queen: maximum 4 persons, excluding infants.

Children staying with parents

Children under 12 stay free when sharing their parent's or guardian's room, within the permitted room capacity. Children must not be left unattended in the pool area at any time.

Refundable safety deposit

A refundable safety deposit of XCD 200 is payable at check-in. The deposit is returned at check-out provided there is no damage to the guest room or resort property.

Room refreshes and cleaning

For guests staying multiple days, a room refresh or full cleaning may be requested through the Front Desk. Guests are required to be present during a full cleaning or room refresh.

Visitors

Visitors to guest rooms must be announced. Unescorted visitors may not proceed directly to guest rooms. Guests are encouraged to meet visitors in the lobby or common areas before accompanying them to a room. Visitors may use lounge areas and may visit registered guests in their rooms, but they may not stay overnight unless they are registered and the room remains within its permitted occupancy. Additional registered occupants may be subject to an occupancy fee.

Pool access

Unregistered visitors are not permitted in the pool area. Pool access for non-resident guests is available only through an approved day pass or private event arrangement.

Smoking and cannabis

All guest rooms are non-smoking. Smoking is permitted only in designated outdoor common areas and is not permitted around Reception or the café area where indicated. Cannabis consumption — including smoking, vaping and edible products — is not permitted anywhere on the property at any time.

Outside food and celebratory cakes

Outside food may not be consumed on the premises, including birthday or other celebratory cakes, unless the item is supplied or served through an on-site café or restaurant by prior arrangement.

Luggage storage

The resort is currently unable to provide luggage storage. Guests should make alternative arrangements for luggage before check-in, after check-out, or between separate stays.

Pets

Pets are not permitted.

Wi-Fi

Wi-Fi is available in the guest rooms. The network password is provided at check-in.

Access around the property

Ocean View rooms, sleeping up to four guests, have ramp access. Ocean Front Junior Suites, sleeping up to three guests, are reached by steps. There are stairs to Damascinos restaurant and Grant's Café. Guests with specific access needs are asked to contact the resort before booking.

Breakfast and dining

Breakfast is not included in the room rate. Grant's Café on the property serves breakfast from 7:00 am and takes pre-orders at grantscafe.com. Damascinos Restaurant & Bar sets its own operating hours, independently of the resort.

Arriving from the airport

Argyle International Airport is about 20 minutes away. Taxis wait at the airport for arriving guests, and a taxi can also be arranged once guests are on the property. Fares are set by the driver and should be confirmed directly with them.

Reservations and payment

Reservations are guaranteed only once partial or full payment has been received. Unpaid reservations are not guaranteed and may be released if a paid reservation is received for the same inventory.

Cancellation — more than 48 hours

Fully refundable.

Cancellation — 24–48 hours

Cancellation charge equivalent to one day's room rate.

Cancellation — within 24 hours

Non-refundable.

Where a booking platform, promotion or special rate has different cancellation or payment terms, the terms shown at the time of booking will apply to that reservation.

Pool capacity

The maximum pool capacity is 25 persons, including children. Day-pass availability is subject to hotel occupancy, existing bookings and safe pool capacity.

Hotel guest use

The pool is available daily for registered hotel guests. Unregistered visitors are not permitted in the pool area.

No lifeguard on duty

There is no lifeguard on duty. All guests and day-pass visitors use the pool at their own risk. Children must be supervised by a responsible adult at all times.

Day-pass hours

10:00 am – 6:00 pm.

Price

USD $15 per person.

Children under 2

Free when accompanied by a parent or guardian.

Booking

Book online through Sirvoy or call the resort. Phone reservations may be paid on arrival.

Food & drink

Poolside food and beverage service is available. Outside food and drinks are not permitted.

Wi-Fi

Day-pass guests may use the designated guest Wi-Fi network while on site.

The pool may be rented for parties and private get-togethers. Pricing depends on the number of guests, duration and whether the event is a paid or private function. All bookings must be confirmed with management in advance.

Indicative pool rental

EC$800 for up to 25 guests for up to 6 hours, subject to management confirmation.

Finish time

All parties must finish by 9:00 pm.

Evening rentals

For evening rentals, the renter is responsible for providing appropriate security.

Food & drink

Outside food and drink are not permitted. Catering must be arranged through an on-site restaurant or café.

Capacity and occupancy

Pool access, visitor access and event bookings remain subject to room occupancy, pool capacity and the number of registered guests on the property.